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ONLINE MERCHANDISE STORE

Our online platform offers a bespoke effective way to manage your businesses branded merchandise and apparel. 

Our sites offers : 
Personalised content / graphics and logos
Custom product catalogue,
Custom categories & sub categories
Live stock levels
Monthly reporting
Individual usernames/ passwords
Custom Approval process
Multiple Cost Centres 
Security approval levels and cost centre codes (optional) 
Credit Card payment options

Within just a few clicks orders can be placed for your merchandise. The order is then processed, pulled and packed & dispatched by us in a two (2) working day period at the most. Below is an example of how your merchandise online store home page could look. 

Feel free to ask for access to our demo site. 

 

 

 

 

 

 

some fAQ's about our merchandise stores

 

Q. We require the platform to have individual logins for our branches and for orders to be costed to individual cost centers?

A. Yes, each department, cost centre or person can be given an individual login. Reporting can then be sorted by cost centre code or name and is provided as a CSV file.

Q. Orders will need to be approved by Senior Managers before distribution. What is your order approval process and approval reminder functionality?

A. A simple email with a copy of the order is sent to the approver from the system upon order placement. Once approved, the order is dispatched within 24hrs. A set of rules needs to be established to enable this to happen.

Q. Occasionally staff like to order merchandise for personal use and pay for it separately using an online payment facility (for example). Does your system allow this?

A. Yes, the ecommerce store can be set up to manage both internal orders being allocated to a cost centre and credit card payments for personal staff orders.

Q. Does this platform allow for an administration user to report on orders for accounting purposes?

A. Yes, our new online stores allow for greater reporting functionality and reporting.

Q. Will the items show accurate stock estimated due date for replenishment?

A. Yes, we have custom built a new online store system which manages seamlessly. This is because the system now integrates directly with our job management / accounting custom-built platform. If an order is placed through the job management system, stock is automatically adjusted because it is a part of the same system.

Q. How long would it take for this platform to be fully functional?

A. Our new sites are ready for merchandise stock upload. As the site is built into our current platform the site creation is quick.

Q. Can the order total show a freight estimate dependent on location?

A. Unfortunately, the system is unable to provide an accurate estimate. There are too many variables involved to manage this efficiently. Box weight and size, location and timelines all factor in this process. Our dispatch team will assess each order individually and provide the most cost and time efficient form of transport to each location. We could provide a standard carton rate (same size and weight) via standard road freight and at a standard weight.

Q. We have some items in our catalogue that are only available to a select group. Do you have a functionality to have these items only visible on selected logins?

A. Using the new interface we can offer different views based on the login identification of the user.

Q. How quickly can the online catalogue be updated to add or remove styles?

A. Our designer works inhouse so requests for changes to the catalogue can be actioned immediately.